visi & misi – RS Graha Juanda

Telp.021 - 8811832 - Fax.021 - 8834688Email : [email protected] Rs. Graha JuandaJl. Ir. H. Juanda No.326 Bulak Kapal Bekasi Timur

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JADWAL PRAKTEK DOKTER BISA BERUBAH TANPA PEMBERITAHUAN,UNTUK INFO LEBIH LANJUT, SILAHKAN HUBUNGI COSTUMER SERVICE KAMI VIA WHATSAPP.

Graha Juanda hospital is a private hospital under PT. Cipta Media Mandiri at Bekasi City, located in Jl. Ir. H. Juanda No.326 Sasak Jarang, East Bekasi.

Graha Juanda hospital was started in 1992, initiated by the family of Mr.Ir.H.Alm.Suprato Wongsowinoto. In the beginning it was only 24 hour clinic that focused on maternity with a several beds for treatment and outpatient services. Today, it has been develop into a General Hospital with 71 bed capacity, with adequate facilities and services.

The services that can be provided by Graha Juanda Hospital today may include: inpatient & outpatient services, 24 hour emergency room, operating room, delivery room, ICU/ NICU, medical checkup and others. With the support from laboratory, radiology, USG, EKG, CTG, nutrition services, physiotherapy and ambulance.

From the evaluation of our hospital’s services, there has been a significant increase on that segmentation. Therefore, our hospital can possibly continue to growth towards our Human resources, facilities, equipment and also on our building physics.

Become a Diabetic Center Hospital in Bekasi City that provides quality services, oriented to patient safety and customer satisfaction in 2020

Providing quality health services
Increasing the number of professionalism of medical and nursing personnel, especially in the field of diabetes
Carrying out professional and competitive health workforce education
Improving information and technology development networks with general education hospital throughout Indonesia
Educating the public about the latest health information
Creating good HR governance in all levels of the hospital management and work units

The achievement of high quality service oriented to satisfaction customer
Realizing the development of services in the Graha Juanda Hospital

Organizational values in Graha Juanda hospital must be owned by all employees in carrying out excellent services to customers / patients, therefore each employee is expected to understand the importance of their role in providing excellent service to customers satisfaction. The values of Graha Juanda Hospital in serving that customers can be satisfied are:

Sincere smile
Warm and vibrant face
Customer is number 1
Listen to their needs
Say her name
Body language that shows concern
Talk about what your customers are interested in
Use clear language
The process that has been done
Product knowledge
Look neat

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Jln.Ir.H.Juanda No.326
Bulak Kapal Bekasi Timur

Telp.021 – 8811832
Fax.021 – 8834688
Email : [email protected]

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Graha Juanda Hospital

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